We are looking for warm, genuine people who love to share their smile with their guests! Fairmont Gold is a special place - a hotel within the hotel. The personalized service provided as you greet your Fairmont Gold Guests at check-in, or serve them in the private lounge, will show them that you truly care. The luxury our Guests experience and the memories you make as a Fairmont Gold Attendant will create a sense of loyalty that will ensure their return. Reporting to the Fairmont Gold Manager, responsibilities and essential job functions include but are not limited to the following: • Consistently offer professional, friendly and engaging service • Serve and set-up all food and beverage presentations adhering to Fairmont Gold service standards • Provide service in the Gold Lounge and ensure menu and food presentation is in keeping with Fairmont Gold standards • Develop and maintain strong Guest relationships to ensure Fairmont Gold loyalty • Assist guests regarding hotel facilities in an informative and helpful way • Provide exceptional Concierge information to our Guests about local and area attractions • Follow department policies, procedures and service standards • Follow all safety policies • Other duties as assigned